INFORMATION WE COLLECT — We collect information you provide directly: your name, phone number, and email through our Contact or Request a Quote forms; service address and sanitation needs (event type, rental duration, number of units); and payment information through our Pay Your Bill page, which is processed securely by a third-party processor — we never store card numbers. We also collect data automatically: browser and device type, pages visited, time on site, IP address, and interaction data via Google Analytics 4 (GA4) and Google Tag Manager (GTM).

HOW WE USE YOUR INFORMATION — We use your data to respond to quote requests and service inquiries, schedule and coordinate portable toilet rentals, restroom trailer rentals, septic pumping, grease trap pumping, and other sanitation services, process payments, send service confirmations and updates, improve website performance, analyze traffic patterns, and comply with legal obligations. We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

COOKIES AND TRACKING — Our Site uses Google Analytics 4 (GA4) to collect anonymized data about how visitors use our Site — this data does not personally identify you. Google Tag Manager (GTM) manages our tracking scripts. You may disable cookies in your browser settings or opt out of GA4 data collection at google.com/settings/ads. Disabling cookies will not prevent you from using our Site but may affect certain functionality.

THIRD-PARTY PROVIDERS — We work with Google Analytics/GTM (website analytics), a PCI-DSS compliant payment processor (bill pay), and Webflow (website hosting and form processing). These providers are contractually obligated to protect your information and may only use it for the services they provide to us — they are not permitted to use your data for their own independent purposes.

DATA RETENTION AND SECURITY — We retain quote inquiry data for up to 24 months and payment records per applicable tax and accounting requirements. We implement reasonable administrative, technical, and physical safeguards to protect your data. Our Site uses SSL/TLS encryption through Webflow's hosting. No method of electronic transmission is 100% secure, but we take reasonable steps to protect your information at all times.

YOUR PRIVACY RIGHTS (TEXAS) — Our Site is not directed to children under 13. As a Texas resident, the Texas Data Privacy and Security Act (TDPSA) gives you the right to know what personal data we hold, request corrections or deletion, and opt out of data sales — we do not sell your personal data. Submit verified requests to info@dependacan.com and we will respond within 45 days. Our Site may link to third-party websites; we are not responsible for their privacy practices.

CHANGES TO THIS POLICY — We reserve the right to update this Privacy Policy at any time. When we do, we will revise the Effective Date at the top of this page. Continued use of our Site after changes are posted constitutes your acceptance of the updated policy. We encourage you to review this page periodically.

CONTACT US — Questions about this Privacy Policy or want to exercise your privacy rights? Reach Depend-A-Can / Bullard Waste Management at info@dependacan.com